Why is a screening necessary?
A thorough screening is necessary to check whether professionals actually have the correct qualifications, papers, diplomas, and verified references, etc. Checking these prevents clients from being faced with surprises.Can I start before thepre-employment screening is completed?
No, the pre-employment screening and contract must be completed and signed.I have a question about a screening. What should I do?
Please email us on magnit.team2@magnitglobal.com or call +31 (0) 30 602 16 17.How can I change my password?
In the upper right corner, go to 'Profile' and click on 'settings'. Here you find 'change password'. I can't complete all screening categories. Why not?
For some screenings it is necessary to complete all previous screening items before you can complete the next.
There is a mistake in the contract. What should I do?
Please email us on magnit.team2@magnitglobal.com or call +31 (0) 30 602 16 17.I don't agree with the contract. What should I do?
Please contact the Client Services Team via the contact details on the assignment.I can't see every contract in the portal. How is this possible?
Only contracts that were signed online are visible in the portal. Contracts that are sent by e-mail are not visible here.
I would like to use fast payment. How can I use this?
You can ask for an earlier payment during the approval of the payment proposal. If there is not a payment proposal applicable in your situation, you can contact us via +31 (0) 30 602 16 17, or send an e-mail to invoicesNL@magnitglobal.com. Please mention early payment in the subject line of the e-mail.When will my invoice be paid?
The invoice will be paid on the date noted on the invoices. When the payment wasn't received on this date, either the contract or tax risk hedging is missing. I send an invoice but didn't receive a confirmation. What should I do?
When you send your invoice, you will receive confirmation within 7 days. When you didn't receive the confirmation within the stated days, you can contact us via +31 (0) 30 602 16 17, or send an e-mail to invoicesNL@magnitglobal.com.Where do I send my invoice?
Please send your invoice to invoicesNL@magnitglobal.com.
Why do we work with Magnit?
The customer continuously works to improve its organization in order to set an example for the entire sector. Nowadays, hiring external staff must comply with many laws and regulations. That is why the customer wants to be sure that all external hiring meets the legal hiring requirements. Not only at the start but also during the assignment. Magnit takes care of the entire administrative process of all external hiring on our behalf.I have a complaint.
Magnit strives for optimal customer satisfaction. However, situations may arise in which you have questions and/or problems or you are dissatisfied with our services. You can submit your complaint by email, via infonl@magnitglobal.com, to the quality coordinator for an acknowledgment of receipt of the complaint.